IT Support

Whether your business requires full IT support services or you need to augment your internal team to accelerate your schedule, Avasek provides IT resources to help mid-market and small businesses succeed.

IT Support with a Focus on Security

With Avasek as your IT consultant or provider, you can take comfort in knowing that every role we play – whether we’re the IT lead or are assisting your team – is from a security-first perspective. We minimize IT problems so you can succeed.

Fast response. Budget friendly.

Avasek helps our clients by being quick to respond and by pricing our services to be highly competitive. We take into consideration the growth and well-being of our medium-size and smaller clients. If your growing business needs quick and reliable IT support that you can count on to maintain and monitor your operations, as well as scale with your IT infrastructure as you grow, contact Avasek now.

Avasek: one provider for all your IT services needs.

  • Network administration
  • Network design, installation, and support – providing a full suite of IT services
  • Security help desk
  • Proactive support
  • Proactive management for your server and networked systems
  • Manage one provider for all your IT services needs
  • Implement and support private cloud solutions
  • 24/7 emergency support
  • Data backup
  • Security alerts

What sets Avasek apart:

  • Our IT support plans are customized for your organization, whether you require full Tier 1-3 support, server and/or network management only, or Tier 2/3 escalation for internal IT team members, on-site resources, and project work.
  • Avasek support plans can include MDR service, vulnerability scanning, multi-factor authentication, security monitoring, and more.

Client Sectors We Support

Business Services

Avasek helps our business clients manage IT resources more effectively from an augmentative perspective, or full service.

Healthcare

Healthcare institutions run 24/7 but shift work is not part of the IT team job description. Avasek IT support frees up internal teams to focus on their roles, and covers after hours maintenance, scheduling and project implementation when needed.

Retail Trade

Avasek can provide IT support for virtually every scenario imaginable, whether you need to bring in additional talent for short or long term projects, augment internal staff, or seek to reduce internal staffing and lower overhead costs.

Frequently Asked Questions

What are managed services/MSP?
Managed Services is the proactive management of an IT (information technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.
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How do we get help?
You can reach Avasek by phone, email, or the ticket system.
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How fast can we get support?
While resolution times can vary based on the issue, technical requirements, and outside vendors if applicable, all service requests are triaged within 60 minutes though typically as soon the request comes in.
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How cyber resilient is your organization?

Avasek not only cleans up after a cyber-attack, but we also fortify your systems’ security so you can fend off future attempted attacks before they can even happen.

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